Cardmember Forms

Your signature is required on some forms to authorize changes to your REI Co-op Mastercard® account. For your convenience, printable PDF forms are provided for these instances—simply print the form you need, complete it and mail or fax it to us. When your signature is not required, online forms are provided to expedite your request.

Add a Joint Cardmember

A Joint Cardmember, also known as a secondary cardmember, is someone who is jointly responsible for the balance owed on your REI Co-op Mastercard. They'll receive their own REI Co-op Mastercard with their name on it and help you grow your Annual Dividend1 with everyday purchases. To add an individual to your REI Co-op Mastercard, complete the Joint Cardmember form (PDF), then mail or fax it to us as noted on the form.

Note: The primary cardmember must be the REI member.

Download the Add a Joint Cardmember form (PDF).2

Add an Authorized User

You'll grow your Annual Dividend faster as family members or anyone else you choose enjoy the convenience of using an REI Co-op Mastercard. You can add up to three additional cards to your account for free. Complete the Authorized User form (PDF), then mail or fax it to us as noted on the form. Please call Cardmember Service at 1-877-734-8742 or 1-701-461-2932 (collect) if you have any questions.

Note: The Primary cardmember is liable for charges made by their authorized users. You may request a card be issued on your Mastercard account to a person you authorize to use your account. This person is called an Authorized User. You agree to be solely responsible for all transactions the Authorized User makes on your account.

Download the Add an Authorized User form (PDF).2
 

Online Forms

Request a Cardmember Agreement

  • Log in to Online Banking.
  • Select your Card from the home page.
  • Select "Request a Cardmember Agreement" from the left navigation menu.
  • Follow the simple instructions to request a Cardmember Agreement.
  • Your Agreement will be mailed to you within 7-10 business days.

Order Convenience Checks

Online convenience checks allow you to transfer balances or make payments to someone, and the amount will be billed to your Card. You can request that a booklet of checks be mailed directly to you.

To request Convenience Checks:

  • Log in to Online Banking.
  • Select your Card from the home page.
  • Select "Request a Booklet of Convenience Check" from the left navigation.
  • Select your Account and click "Next."
  • Click "Request a Booklet of Convenience Checks."
  • Follow the simple instructions to request a booklet of Convenience Checks.
  • Your booklet of Convenience Checks will be mailed to you within 7-10 business days.

Request a Credit Limit Increase

  • Log in to Online Banking.
  • Select your Card from the home page.
  • Select "Request a Credit Line Increase" from the left navigation menu.
  • Follow the simple instructions to request a Credit Line Increase.
  • After submitting the request, you will receive a decision via U.S. Mail within 10 business days.  If approved, your new Credit Line will be available at that time.
  • You can also contact REI Co-op Mastercard Cardmember Service at 1-877-734-8742 or 1-701-461-2932 (collect) to request a credit limit increase.

Transfer a Balance

  • Log in to Online Banking.
  • Select your Card from the home page
  • Select "Request a Balance Transfer" from the left navigation.
  • Select your Account and click "Next."
  • Click "Transfer a balance from another credit card."

Enroll in Online Banking today

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We may change APRs, fees, and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

Account must be open and in good standing to earn and redeem rewards and benefits. Upon approval, please refer to your Cardmember Agreement for additional information.

The creditor and issuer of the REI Co-op Mastercard is U.S. Bank National Association, pursuant to a license from Mastercard International Incorporated.

©2017 U.S. Bank.

©2017 Recreational Equipment Incorporated. All rights reserved.


1 10% member dividend is typical but not guaranteed. Your member dividend is based on eligible purchases, which exclude REI Garage items, sale and clearance items, items discounted 15% or more, gift cards, REI Adventures trips, REI Outdoor School classes and outings, service fees (ex. rentals, labor), membership fee, postage, event tickets, passes or registrations, government agencies and sales tax.
2 Adobe Reader Version 4.0 or higher is required to view PDFs.